Delivery and Shipping

How Long does it take an order to ship?


As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.

1. For our Premium Jewelry (Premium Heart pendants, Message Cards, Dog tags and Photo Upload Jewelry), production usually takes between 2-3 business days.

2. For our Custom Name Jewelry(Custom Name necklaces, Name bracelets and Name earrings) the processing time for these personalized handmade items usually takes 8-11 business days.

Once the item ships the tracking information is sent to the email provided. Please allow extra time for your order to be processed during holidays and sale seasons.

How long will it take to receive my order?

Once shipped, delivery times are as follows:

1. Premium Jewelry (Heart pendants, Message Cards, Dog tags and Photo Upload Jewelry) 2-5 Business Days

2. Custom Name Jewelry(Free Shipping): 5-9 Business days

At checkout, we offer USPS, Expedited and DHL Official services for faster delivery times.